Privacy Policy

Information you provide to us

Our website contains forms that allow you to enter your email address and/or your first and last name, for example, if you wish to contact us or apply for a job. In the latter case, you can also send us your CV and a cover letter. When a user completes one of these forms, they consent to the use and disclosure of this information in accordance with the law and for the purposes described below.

Information collected automatically using technology

Automatic data exchange

When you access our website, your computer and the server hosting it automatically exchange data. This data exchange is what allows you to view our website. Here is a more detailed look at the data exchanged and necessary for this web connection:

• The Internet service provider to which you are connected;
• Your IP address, which is a numerical address that allows you to precisely locate a computer connected to the Internet;
• The browser you are using (e.g., Firefox, Chrome) and the operating system (e.g., Windows, Mac OS, Android, iOS);
• The pages you view on our website, as well as the date and time you access those pages;
• The address of the referring site if you arrived at this site from another website.

This information is not used to identify you; it is merely a computer requirement necessary for the proper functioning of the internet connection.

Web audience measurement and advertising targeting

Our website may use web audience measurement and advertising targeting tools. You can find the complete list below:

Google Analytics 4
Google Analytics is a web analytics service that provides basic statistics and numerical analyses regarding traffic to Dotlace's website. Information such as connection time, connection location, actions performed on the site, pages viewed, and referring site is collected and anonymized to feed this traffic analysis tool.

Use of tracking pixels
We may integrate Meta Pixel and LinkedIn Pixel on the Dotlace website for advertising purposes. These integrations allow us to better understand user interactions and behaviors between these social platforms and our website.

Google Tag Manager
Google Tag Manager acts as a bridge between user actions and Google Analytics. This tool recognizes actions performed on the website and sends relevant, anonymous data to Google Analytics.

Hotjar and Microsoft Clarity
Hotjar and Microsoft Clarity are tools that allow us to better understand user behavior and navigation on our website. All this data is anonymized and used solely to optimize our website's content.

Google Search Console
This tool allows us to see the terms used by internet users in the Google search bar before accessing our web pages. This information helps us optimize our ranking on the Google search engine.

HubSpot
HubSpot is a customer relationship management (CRM) platform that centralizes interactions with your prospects and customers. The platform also allows us to automate marketing tasks.

The Dotlace website may use several extensions and integrations from a variety of services that we employ to ensure the proper functioning and optimization of our web pages. These services use cookies, as described below, to facilitate website operation, optimize performance, and collect anonymous data on user behavior.

Required cookie files

• Amazon Web Services uses cookies to optimize and reduce the workloads performed on their servers hosting our website due to its use by internet users.
• Cloudflare, through HubSpot, uses cookies to support Cloudflare Bot Management.
• Calendly, through HubSpot, uses cookies to optimize the user experience by maintaining session consistency.
• HubSpot uses cookies to determine if a new session has started on the website.
• WordPress uses cookies to save current language settings.
• Complianz uses cookies to save cookie consent preferences.

Statistical cookie files

• Hotjar and Microsoft Clarity use cookies to recognize the first page you visit on our website and to understand user actions and journeys. This data is anonymized.
• Google Analytics and Google Tag Manager use cookies to calculate the number of visits, sessions, and advertising campaign data to give us an overview of traffic on our site. This data is anonymized.
• HubSpot uses cookies to track user activity on our website (first visit, last visit, current visit, number of sessions, form submissions).

Marketing cookies

• Meta uses cookies to display ads to you on Meta in order to suggest ads that are more likely to match your interests on their platform thanks to your visit to our site.
• LinkedIn uses cookies to show you ads on LinkedIn in order to suggest ads that are more likely to match your interests on their platform thanks to your visit to our site.

Please note that all cookies can be deleted, or even disabled, through your browser settings.

Our website includes forms where you can enter your email address and/or your first and last name. These forms allow you to subscribe to our newsletter or contact us. We use your contact information exclusively to contact you or add you to our newsletter mailing list, according to your preference expressed in the form you completed. We also have an application form for submitting your resume and cover letter/motivation letter. This information is used solely for the recruitment process, to process your application.

All information relating to the forms to be completed is strictly used for these purposes and all your requests are processed exclusively by the Dotlace studio team.

The information we collect using technological tools, as described above, is primarily used to optimize our website and to better understand how it is used by our visitors.

Who at Dotlace has access to your data?

The studio team and management have access to the data collected through our website as needed. Only the minimum number of relevant members within our organization required to achieve the objectives outlined in this policy may access your personal information, and only to the extent reasonably justified.

In some cases, we may also share your personal information with third parties who provide services to us, including for sending newsletters, hosting and processing data, or statistical analysis. In all cases, when we share your personal information with service providers, we take reasonable steps to ensure they protect your personal information, including contractual requirements.

We may also share your personal information when required by law, to comply with a request from our insurers, for accounting purposes, or otherwise to protect our rights. If we receive a court order requiring us to provide certain personal information to law enforcement, we may disclose your personal information. Finally, we may also disclose personal information when we have your consent to do so, or if otherwise permitted by law.

How long does Dotlace retain personal information?

We retain your personal information only as long as necessary to fulfill the purpose for which it was collected, unless the law permits or requires us to keep it longer. Once we have fulfilled that purpose, the information is deleted. Dotlace has a document retention and destruction procedure in place to help us manage the personal information we collect.

Our website may include information that links you to third-party websites. In such cases, Dotlace is not responsible for how these external sites handle your personal information. Therefore, it is your responsibility to review their privacy policies before sharing any personal information with these external websites.

What does Dotlace do to protect your personal information?

Dotlace is committed to the security of your personal information, and we have implemented various physical, technical, and organizational measures to protect it. This information is stored on servers used by Dotlace, which are accessible only to authorized team members. These measures include the implementation of firewalls and encryption technologies. We take reasonable steps to ensure that only employees and contractors who need access to confidential data to perform, develop, or improve our services are authorized to access it, and we have trained our team so they understand their role in helping to protect your personal information. However, please note that no security measure can offer absolute protection.

Request for access, rectification and withdrawal of consent

You have the right to access your personal information. You also have the right to withdraw your consent to the disclosure or use of the information collected. If so, please send us a request by writing to the contact information at the bottom of this policy.

If you discover that there is incorrect, incomplete, or ambiguous information about you in a file or record, or if the collection, disclosure, or retention of this information is not authorized by law, you have the right to request a correction. You may also request that the dissemination of your personal information cease or that any hyperlinks linked to your name that provide access to information be removed if such dissemination causes you harm or violates the law or a court order.

Before processing your request, we may ask you to provide information to confirm your identity. We may also be legally obligated to refuse to grant your request for access, rectification, or erasure, in whole or in part.

Finally, you can file a complaint if you disagree with how we handle your personal information. In this case, please send us detailed information about the nature of your complaint. Our Privacy Officer will then review it and respond to you directly.

For any questions regarding the collection, use and disclosure of personal information, please contact:

Dotlace Studio
Privacy inquiries
hello@dotlace.com

Latest changes

We may change this policy from time to time. Below are the latest changes to our privacy policy since its last version. By continuing to provide personal information or use our site after any changes to this policy, you agree to those changes.

Last modified: June 2, 2025